FAQs

When are you open?

We are open every day of the year, except Christmas!

Our doors are open at 9am and we close at 5pm. Last entry is at 4.30pm, but we suggest you arrive earlier to see everything properly!

Do I need to make a reservation?

Nope! All visitors can simply arrive at reception and our staff will help you from there.

The only exception is if you are a school group which case please get in touch beforehand.

Can I, or my kids, touch the animals?

We have a large number of free roaming animals and some may feel inclined to interact with you! Rabbits and guinea pigs are especially partial to a bit of attention as well as some of our birds; remember they were all pets once!

However, it is important to remember that we never force our animals to interact with humans. In our cage-free tropical gardens there are a lot of animals that you can enjoy watching, without barriers, whilst maintaining a respectful distance.

Are you open on rainy days?

We are a fantastic wet weather choice as most of our exhibits are either inside or covered. Where else can you enjoy being in a tropical garden, surrounded by exotic birds, whilst listening to the sweet sound of raindrops outside?

Where have your animals come from?

All our animals are exotic pets that have been donated to the sanctuary by their previous owners. We are a sanctuary for animals in need. We never buy, sell or breed our animals.

Can I donate my exotic pet to you?

Yes.

Please see our information on how to surrender your animal into our care here.

Do you work with school groups?

Absolutely! Education is a huge part of our work and we love to work with both schools and homeschool groups.

We offer school group discounts, and can work with schools to offer a memorable education experience. Please get in touch so we can work together.

Where is Exotic Animal World?

We are located in the beautiful Western Cape of South Africa, between Paarl and Stellenbosch, just off the N1.

You can copy and paste this address into Google Maps to find us;

Exotic Animal World, Route 44, Klapmuts, 7625

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